Frequently Asked Questions

Welcome to our FAQ Page

Account

Access to the Log in page and click the 'Forgot your password?' button.

You can reset your password according to the instructions.

If you fail to log in, please contact the customer service and we will check it for you.

Order

Yes, you can also purchase(order) as a member/non-member.

You can explore touch in SOL more conveniently if you sign up as a member.

 1. Sign up and experience various benefits of the Rewards Program.

 2. You don't have to enter a shipping address for each order.

 3. Receive member exclusive event and promotion information via e-mail.

Returns

Please contact to our below customer service email address.

ustouchinsol@gmail.com

If your order is not sent out from our warehouse, we can refund your order without any problem.

If your order is already sent out from our warehouse, you need to return the product to our warehouse and we can make a refund once we check the product is not opened and undamaged. We will be able to help on this through email correspondence.

Rewards Program

You can check our rewards program benefits below!

SOL REWARDS 

Shipping

Please contact to our customer service email so we can help you out to find your delivery or send you new product.

ustouchinsol@gmail.com